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Jul
2002 Article - Internet Privacy:
P3P
If you downloaded Internet Explorer 6 recently (or it
came pre-installed on your machine) you may have noticed
something a little different. Take a under the
"Internet Options" selection of the
"Tools" menu. You will see a new tab titled
"Privacy". Click on the tab and you will be
able to specify settings which control the way cookies
are handled.
There has been a lot of press about this new feature.
It's been all over the web - some positive comments,
some negative (and, of course, the usual "it's just
a Microsoft plot" type postings and articles.)
Personally, I like the new privacy tab as it eliminates
the need for third party cookie handling products (if
you are using Internet Explorer, of course). I found the
controls very simple and straightforward, and within a
short time cookies have ceased to be a concern.
This is part the first significant implementation of a
new internet standard called P3P (Platform for Privacy
Preferences). P3P is intended to give surfers more
complete control of how their privacy is handled
whenever they surf. In theory, at least, P3P should
automate privacy, eliminating the need for surfers to
read complex privacy notices every time they visit a
site and want to enter some information.
The controls actually control much more than you might
think. There is quite a bit of technology behind those
simple radio buttons. You see, webmasters are being
asked to supply a special XML document which defines how
their site handles cookies and other privacy matters.
Browsers which understand P3P (Internet Explorer for
one) read this document and compare it to the settings
you entered on the "privacy" tab. This allows
the browser to automatically handle your privacy needs
for sites which fulfill your privacy needs.
This became an issue
because, quite frankly, many companies (both on and off
the web) horribly abuse the privacy of their customers.
It's very common for a company to record your name and
other personal data, then resell it dozens or even
hundreds of times. Information is very valuable, and the
information which is gathered from the internet is even
more so.
You see, companies can use cookies to track your surfing
habits, then compile a profile to determine which types
of products you normally purchase. This can be further
analyzed to extrapolate which products you are likely to
purchase in the future. And this allows advertisements
to be targeted at people who are likely to purchase,
which increases the value of the advertising campaign.
Other uses, of course, include more, shall we say, slimy
practices. These run the gamut from selling your email
addresses (to other marketers and spammers as well) to
outright crimes such as fraud and identity theft.
Now don't get this wrong. There are valid uses for
cookies, web bugs, and all of the other things used to
track customers. These include shopping carts,
personalization and the memorization of entry fields.
All of these uses are to make things more convenient for
the consumer, which thus makes it more likely for people
to return the site.
In fact, many people have no objection to the tracking
of their surfing habits and the maintenance of a
profile. After all, these are used to show highly
targeted advertisements, which means a customer will
only, in theory, see ads in which he has an interest.
Consumers want to know how their personal information
will be used, so companies started creating legal
documents called privacy policies. These explain exactly
how any and all information collected from a surfer or
customer will be used.
Unfortunately, these privacy policies have become
extremely complex and virtually unintelligible. I have
seen policies which are over 100k in size (all text),
which is ludicrously large. Thus, P3P was born to make
this a little easier for the consumer, and thus make him
more comfortable with surfing and shopping on line.
P3P is, in my opinion, a good start. I really do like
the privacy feature in Internet Explorer. It does not,
however, go anywhere near far enough.
The XML document
that must be created by webmasters is very complicated
and extremely difficult to create and maintain. The XML
documents must (at least until better tools are created)
be maintained by webmasters with some technical
competence. This means it is difficult for legal types
to review and validate. In addition, since there must
also be a human-readable document, it is awkward to keep
the two policies saying the same things.
However, a start must be made and P3P is a decent
attempt to do something to manage privacy. It needs to
be greatly expanded to handle such things as web bugs,
profile maintenance and so on. These things may be added
in the future. In the meantime, those surfers who want
to control cookies would be well advised to make the
appropriate settings. And webmasters would be well
advised to become knowledgeable about P3P and implement
it for their sites.
Richard Lowe Jr. is the webmaster of Internet Tips And
Secrets at http://www.internet-tips.net
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